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When will I get my order?

Your order will go into manufacturing as soon as it’s received and will typically ship out within 48 hours. Delivery usually takes 3 to 5 business days within Canada, 3 to 10 business days to the US and 5 to 14 business days to the rest of the world.

What are the dimensions of the tags?

Dimensions: 3.375″ x 2.125″ (85.6 mm x 54 mm) – Corner Radius: .09″ (2.29 mm). The thickness is about twice that of a credit card.

What are the tags made from?

Each tag is printed on a high-vibrancy, color-enhancing, premium-grade PVC card stock that is securely laminated on both sides with PolyGuard™ Overlaminate Holographic 1.0 mil, high-quality, waterproof and scratch resistant.

What is your return policy?

If for any reason you are unhappy with your order, please contact us. If you need to return your tag, we offer a 30-day return policy.

What forms of payment do you accept?

We accept Visa, MasterCard and American Express from most countries in the world.

How secure is the LuggageTag in the Cloud website?

We take website security very seriously and use the latest industry-standard SSL (secure sockets layer) encryption to protect your personal information. All online transactions are encrypted and sent securely over a 2048-bit SSL encryption (the same security that banks use).

Is there a chip in the Luggage Tag?

No there is not. We thought about it but decided not to do it. First, for security reasons, it would be too easy for the authorities to track your luggage. Second, the price would have increased by $3-4 per tag.